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Professional Development

Performance Management & Performance Evaluations-November-NYC
Tue, 11/06/2018 - 12:30pm to 3:30pm
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Training topic: Professional Development
Employees don't always do what we want. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructions and procrastinate. You need to figure out why an employee isn't meeting expectations and put a plan in place to course correct the problem. Knowing the performance mgmt. cycle, goal setting, and...
Supervisory Styles & When to Use Them-November-NYC
Tue, 11/06/2018 - 9:30am to 12:00pm
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Training topic: Professional Development
Too often managers apply a "one size fits all" approach to managing members of their team. Because we are humans, we are not all motivated, inspired, encouraged or course corrected by the same interventions or supervisory styles. Join us to learn the common supervisory styles and when to use them. Learners will also determine the potential problems for...
Practical Supervisory Tools & Tips for Human Services Professionals-November-NYC
Mon, 11/05/2018 - 12:30pm to 3:30pm
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Training topic: Professional Development
This training focuses on the supervisory training and development needs of human services, behavioral health and education professionals. Learners will dig into common issues faced by supervisors, whether new to their role or a seasoned supervisor, and learn strategies and skills to maximize performance and minimize problems. Lesson #1-Buddy To Boss Lesson #2-Coaching & Feedback Skills Conflict...
Team Building For Supervisors-November-NYC
Mon, 11/05/2018 - 9:30am to 12:00pm
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Training topic: Professional Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict, encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personalitity types impact team position...
How to Handle Difficult People for Supervisors - August
Tue, 08/28/2018 - 11:30am to 1:30pm
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Training topic: Professional Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people and their characteristics, why they do what they do and strategies to manage their behavior. 
Practical Supervisory Tips & Tools for Human Services Professionals
Mon, 06/11/2018 - 9:00am to 12:30pm
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Training topic: Professional Development
We are pleased to launch a session designed to focus on the supervisory training and development needs of vocational rehabilitation and human services professionals.  Join us as we dig into common everyday issues faced by supervisors, whether new to their role or a seasoned supervisor, and learn strategies and skills to maximize performance and minimize problems. Practical Supervisory Tactics...
From Buddy to Boss
Thu, 05/31/2018 - 9:00am to 11:00am
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Training topic: Professional Development
Soon after the celebration of an earned promotion to supervisor concludes the reality sets in.  You are now in charge of managing people, processes and outcomes.  If your promotion is internal, your role in the morning coffee klatch will surely change and relationships as they once were will transition too.  It is the transition of relationships that proves...
Communicating & Documenting with Clarity
Tue, 05/29/2018 - 9:00am to 11:00am
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Training topic: Professional Development
Communicating and Documenting with Clarity ​will provide guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias.  Learners will uncover the three components of neutral communication (neutral language, neutral thinking and neutral writing) as well as explore "I VS You Statements" and body language.
How to Handle Difficult Individuals
Thu, 05/24/2018 - 9:00am to 11:00am
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Training topic: Professional Development
Difficult personalities can be disruptive and upsetting to the entire workplace.  While co-workers can ignore them, change their routine to avoid them or commiserate with others about them, you don’t have that luxury if one of these difficult individuals works for you.  Managing difficult people can be a nightmare if you don’t understand the motivation behind their behaviors...
Practical Supervisory Tactics & Tools - NYC
Tue, 05/08/2018 - 9:00am to 4:00pm
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Training topic: Professional Development
Lesson #1 | From Buddy to Boss - Making the transition from individual contributor to manager - What employees want and expect from you - The difference between a manager and a leader - Explore and learn how to use different leadership styles Lesson #2 | How to Handle Difficult Individuals - Discover the typical difficult employee profiles -...
Practical Supervisory Tips & Tools for Human Services Professionals
Wed, 04/25/2018 - 9:00am to 12:00pm
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Training topic: Professional Development
We are pleased to launch a session designed to focus on the supervisory training and development needs of vocational rehabilitation and human services professionals.  Join us as we dig into common everyday issues faced by supervisors, whether new to their role or a seasoned supervisor, and learn strategies and skills to maximize performance and minimize problems. Practical Supervisory Tactics...
Team Building for Supervisors
Tue, 04/24/2018 - 9:00am to 11:00am
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Training topic: Professional Development
Team Building Most managers are met with eyerolls when they suggest “team building” to their staff.  Employees often view it as a silly exercise but team building gets a bad rap.  It is one of the most important things you can do it as manager.  It builds trust, mitigates conflict, encourages communication, and increases collaboration. Effective team building...