Practice Improvement Institute

Expanding on our work, over the course of the next year the NCISI will host a series of webinars and events on key topics related to full community inclusion for people with developmental/intellectual disabilities.  

Some of the webinar topics to be presented include:

  • Person-Centered Thinking Through an Evidence-Based Lens
  • Person-Centered Planning — The “How Tos”
  • Driving an Organizational Culture of Person-Centered Practice
  • Innovation in Youth Transition Practices: Preparing for Employment and College success
  • Looking at Our Values and Beliefs About Those We Serve
  • The Emerging Face of Family Advocacy
  • Business Development: Smart Strategies to Engage Businesses As Partners
  • Rapid Job Placement: Moving Quickly from Job Identification to Job Placement
  • Career Ladders: A Job is Just the Beginning
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Upcoming Trainings

Breaking Down A Job For Systematic Instruction
Tue, 05/22/2018 - 12:00pm to 2:00pm
Upcoming training
Breaking Down a Job ​will provide the step by step process of how to conduct a job analysis and task analysis and their use in the coaching process.  How to conduct a job analysis; Breaking down tasks;  Job and task analysis and their role in coaching; Job analysis and its role in job matching, and; Complete a task analysis.
How to Handle Difficult Individuals
Thu, 05/24/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
Difficult personalities can be disruptive and upsetting to the entire workplace.  While co-workers can ignore them, change their routine to avoid them or commiserate with others about them, you don’t have that luxury if one of these difficult individuals works for you.  Managing difficult people can be a nightmare if you don’t understand the motivation behind their behaviors...
Communicating & Documenting with Clarity
Tue, 05/29/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
Communicating and Documenting with Clarity ​will provide guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias.  Learners will uncover the three components of neutral communication (neutral language, neutral thinking and neutral writing) as well as explore "I VS You Statements" and body language.
Job Development & Retention Nuts and Bolts
Tue, 05/29/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Job Development and Retention will focus on: Business development as a long-term employer relationship strategy; Job development, job placement, job creation, job sharing and job carving; Networking and sources for job leads: Job retention strategies, and; Determining career pathways.
From Buddy to Boss
Thu, 05/31/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
Soon after the celebration of an earned promotion to supervisor concludes the reality sets in.  You are now in charge of managing people, processes and outcomes.  If your promotion is internal, your role in the morning coffee klatch will surely change and relationships as they once were will transition too.  It is the transition of relationships that proves...
Job Site Support & Fading
Fri, 06/01/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Job Site Support and Fading ​will provide practical strategies to: Understand the difference between integration and inclusion; Identify and develop natural supports from the onset of coaching, and; Determine the best job coach techniques and strategies to help you fade and decrease support while increasing worker independence.
How to Develop and Assess Community Based Work Evaluations & Experiences
Fri, 06/01/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
How to Develop & Assess Community Based Work Evaluations will focus on: Getting employers to agree on-site work evaluations; Using tools as part of the process; Identifying areas for coaching; Using the data to measure performance and determine strengths, and; Using the data to make recommendations.
Job Development Training June 2018
Tue, 06/05/2018 - 9:00am to 4:00pm
Upcoming training
Training topic: Workforce Development
This is a three day training that starts on June 5th and is also held on the 12th and 19th  - (three consecutive Tuesdays).  This training teaches job development strategies to increase successful employment outcomes for individuals with disabilities and other barriers to employment. The curriculum was built using the ACRE (Association of Community Rehabilitation Educators) core competencies, an evidence based employment practice. This training...
Job Coach Training June 2018
Thu, 06/07/2018 - 9:00am to 4:00pm
Upcoming training
Training topic: Workforce Development
This is a THREE day training that starts on June 7th and continues on the 14th and 21st (three consecutive Thursdays).  The Job Coach training curriculum is based on the ACRE competencies. This is a fun and interactive three day training that teaches job coaching fundamentals for the workplace. This training is ideal for anyone who provides coaching support for youth or adults in the...
Communicating & Documenting with Clarity - June
Fri, 06/08/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
This training provides guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias.  Learners will uncover the three components of neutral communication (language, thinking and writing) as well as explore “I VS You” statements.
Practical Supervisory Tips & Tools for Human Services Professionals
Mon, 06/11/2018 - 9:00am to 12:30pm
Upcoming training
Training topic: Professional Development
We are pleased to launch a session designed to focus on the supervisory training and development needs of vocational rehabilitation and human services professionals.  Join us as we dig into common everyday issues faced by supervisors, whether new to their role or a seasoned supervisor, and learn strategies and skills to maximize performance and minimize problems. Practical Supervisory Tactics...
Performance Management & Evaluation - June
Fri, 06/15/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Employees don’t always do what we want. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructions and procrastinate.  You need to figure out why an employee isn’t meeting expectations and put a plan in place to course correct the problem.  Knowing the performance management cycle, goal setting, and...
Breaking Down A Job - June
Mon, 06/18/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Learn the step by step process of how to conduct a task analysis and a job analyis and use them in the coaching process.  Learn how job analysis plays a role in job matching, job carving and customized employment.
Job Site Support & Fading - June
Mon, 06/18/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
This training will provide practical strategies to understand the difference between integration and inclusion, help identify and develop natural supports from the onset of coaching, and determine the best job coach techniques and strategies to help you fade and decrease support while increasing worker independence.
Using Labor Market Information to Find Jobs - June
Mon, 06/25/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Participants will learn to use LMI to find work experiences and job placement opportunities. Learners will discover LMI tools to help them talk the lingo of the employer and determine the knowledge, skills and abilities needed to be successful in the job.
Job Development and Retention Nuts & Bolts - June
Mon, 06/25/2018 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long-term employer relationship strategy, discover networking and other resources for job leads, understand the difference between job placement, job development, job creation, job carving and job sharing, and learn retention strategies to be sure the job sticks! 
How to Develop a Job Using Customized Employment - June
Tue, 06/26/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Participants will learn how to create networks, engage with employers, use LMI to create opportunities, make the business case, engage in job creation and negotiate a created job.
Team Building for Supervisors - June
Thu, 06/28/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest “team building” but it can one of the most important things you can do.  It builds trust, mitigates conflict, encourages communication, and increases collaboration.  Learners will discover the effective features of a team, review team dynamics and team roles, and determine how personality types impact team position and...
How to Handle Difficult Individuals for Supervisors - June
Thu, 06/28/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the work place and managing them is tough if you don’t understand what is behind their behavior.  Learners will discover the common types of difficult people and their characteristics, why they do what they do, and strategies to manage their behavior. 
Practical Supervisory Tactics & Tools - July
Mon, 07/09/2018 - 9:00am to 12:30pm
Upcoming training
Training topic: Workforce Development
This training is designed to focus on the supervisory training and development needs of human services, behavioral health and education professionals.  Learners will dig into common issues faced by supervisors, whether new to their role or a seasoned supervisor, and learn strategies and skills to maximize performance and minimize problems. Lesson #1 – From Buddy to Boss -         ...
Job Coaching in the Workplace - July
Tue, 07/10/2018 - 9:00am to 4:00pm
Upcoming training
Training topic: Workforce Development
This is a three-day training that teaches job coach strategies based on ACRE (Association of Community Rehabilitation Educators) competencies. This is a fun and interactive training that is offered once a month and teaches job coaching fundamentals for the workplace. This training is ideal for anyone who provides coaching support for youth or adults in the community. Classes...
Employment Specialist Training
Wed, 07/11/2018 - 9:00am to 3:30pm
Upcoming training
Training topic: Workforce Development
This training is based on the ACRE competencies, which are evidenced based competencies that an Employment Specialist should possess to perform quality supported employment services. This training includes 7 days of classroom instruction, structured performance employment activities (field work), and ongoing monitoring of each learner’s benchmarks in order to improve the practical application of knowledge acquired during training....
Job Development - July
Thu, 07/12/2018 - 9:00am to 4:00pm
Upcoming training
Training topic: Workforce Development
This is a three-day training that teaches job development strategies to increase successful employment outcomes for individuals with disabilities and other barriers to employment. Built on the ACRE (Association of Community Rehabilitation Educators) core competencies, this training ideal for anyone who is a job developer, business developer, employment specialist or for school personnel charged with finding work experiences...
Team Building for Supervisors - July
Fri, 07/13/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest “team building” but it can one of the most important things you can do.  It builds trust, mitigates conflict, encourages communication, and increases collaboration.  Learners will discover the effective features of a team, review team dynamics and team roles, and determine how personality types impact team position and...
How to Handle Difficult Individuals for Supervisors - July
Fri, 07/13/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the work place and managing them is tough if you don’t understand what is behind their behavior.  Learners will discover the common types of difficult people and their characteristics, why they do what they do, and strategies to manage their behavior. 
Breaking Down a Job - July
Mon, 07/16/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Learn the step by step process of how to conduct a task analysis and a job analyis and use them in the coaching process.  Learn how job analysis plays a role in job matching, job carving and customized employment.
Job Site Support & Fading - July
Mon, 07/16/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
This training will provide practical strategies to understand the difference between integration and inclusion, help identify and develop natural supports from the onset of coaching, and determine the best job coach techniques and strategies to help you fade and decrease support while increasing worker independence.
Performance Management & Evalution - July
Mon, 07/23/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Employees don’t always do what we want. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructions and procrastinate.  You need to figure out why an employee isn’t meeting expectations and put a plan in place to course correct the problem.  Knowing the performance management cycle, goal setting, and...
Communicating & Documenting with Clarity - July
Mon, 07/23/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
This training provides guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias.  Learners will uncover the three components of neutral communication (language, thinking and writing) as well as explore “I VS You” statements.
Using Labor Market Information to Find Jobs - July
Mon, 07/30/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Participants will learn to use LMI to find work experiences and job placement opportunities. Learners will discover LMI tools to help them talk the lingo of the employer and determine the knowledge, skills and abilities needed to be successful in the job.
How to Develop a Job Using Customized Employment - July
Mon, 07/30/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn how to create networks, engage with employers, use LMI to create opportunities, make the business case, engage in job creation and negotiate a created job.
Job Development and Retention Nuts & Bolts - July
Tue, 07/31/2018 - 9:00am to 12:00pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long-term employer relationship strategy, discover networking and other resources for job leads, understand the difference between job placement, job development, job creation, job carving and job sharing, and learn retention strategies to be sure the job sticks! 
Job Development - August
Thu, 08/02/2018 - 9:00am to 4:00pm
Upcoming training
Training topic: Workforce Development
This is a three-day training that teaches job development strategies to increase successful employment outcomes for individuals with disabilities and other barriers to employment. Built on the ACRE (Association of Community Rehabilitation Educators) core competencies, this training ideal for anyone who is a job developer, business developer, employment specialist or for school personnel charged with finding work experiences...
Team Building for Supervisors - August
Mon, 08/06/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest “team building” but it can one of the most important things you can do.  It builds trust, mitigates conflict, encourages communication, and increases collaboration.  Learners will discover the effective features of a team, review team dynamics and team roles, and determine how personality types impact team position and...
How to Handle Difficult Individuals for Supervisors - August
Mon, 08/06/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the work place and managing them is tough if you don’t understand what is behind their behavior.  Learners will discover the common types of difficult people and their characteristics, why they do what they do, and strategies to manage their behavior. 
Job Coaching in the Workplace - August
Tue, 08/07/2018 - 9:00am to 4:00pm
Upcoming training
Training topic: Workforce Development
This is a three-day training that teaches job coach strategies based on ACRE (Association of Community Rehabilitation Educators) competencies. This is a fun and interactive training that is offered once a month and teaches job coaching fundamentals for the workplace. This training is ideal for anyone who provides coaching support for youth or adults in the community. Classes...
Breaking Down a Job - August
Fri, 08/10/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Learn the step by step process of how to conduct a task analysis and a job analyis and use them in the coaching process.  Learn how job analysis plays a role in job matching, job carving and customized employment.
Job Site Support & Fading - August
Fri, 08/10/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
This training will provide practical strategies to understand the difference between integration and inclusion, help identify and develop natural supports from the onset of coaching, and determine the best job coach techniques and strategies to help you fade and decrease support while increasing worker independence.
Practical Supervisory Tools & Tips - August
Mon, 08/13/2018 - 9:00am to 12:30pm
Upcoming training
Training topic: Workforce Development
This training is designed to focus on the supervisory training and development needs of human services, behavioral health and education professionals.  Learners will dig into common issues faced by supervisors, whether new to their role or a seasoned supervisor, and learn strategies and skills to maximize performance and minimize problems. Lesson #1 – From Buddy to Boss -         ...
Communicating & Documenting with Clarity - August
Mon, 08/20/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
This training provides guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias.  Learners will uncover the three components of neutral communication (language, thinking and writing) as well as explore “I VS You” statements.
Performance Management & Evaluation - August
Mon, 08/20/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Employees don’t always do what we want. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructions and procrastinate.  You need to figure out why an employee isn’t meeting expectations and put a plan in place to course correct the problem.  Knowing the performance management cycle, goal setting, and...
Using Labor Market Information to Find Jobs - August
Thu, 08/23/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Participants will learn to use LMI to find work experiences and job placement opportunities. Learners will discover LMI tools to help them talk the lingo of the employer and determine the knowledge, skills and abilities needed to be successful in the job.
How to Develop a Job Using Customized Employment - August
Thu, 08/23/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn how to create networks, engage with employers, use LMI to create opportunities, make the business case, engage in job creation and negotiate a created job.
Job Development and Retention Nuts & Bolts - August
Tue, 08/28/2018 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long-term employer relationship strategy, discover networking and other resources for job leads, understand the difference between job placement, job development, job creation, job carving and job sharing, and learn retention strategies to be sure the job sticks!