Practice Improvement Institute

Expanding on our work, over the course of the next year the NCISI will host a series of webinars and events on key topics related to full community inclusion for people with developmental/intellectual disabilities.  

Some of the webinar topics to be presented include:

  • Person-Centered Thinking Through an Evidence-Based Lens
  • Person-Centered Planning — The “How Tos”
  • Driving an Organizational Culture of Person-Centered Practice
  • Innovation in Youth Transition Practices: Preparing for Employment and College success
  • Looking at Our Values and Beliefs About Those We Serve
  • The Emerging Face of Family Advocacy
  • Business Development: Smart Strategies to Engage Businesses As Partners
  • Rapid Job Placement: Moving Quickly from Job Identification to Job Placement
  • Career Ladders: A Job is Just the Beginning
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Upcoming Trainings

Team Building for Supervisors - August
Mon, 08/06/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest “team building” but it can one of the most important things you can do.  It builds trust, mitigates conflict, encourages communication, and increases collaboration.  Learners will discover the effective features of a team, review team dynamics and team roles, and determine how personality types impact team position and...
Job Coaching in the Workplace - August
Tue, 08/07/2018 - 9:00am to 4:00pm
Upcoming training
Training topic: Workforce Development
This is a three-day training that teaches job coach strategies based on ACRE (Association of Community Rehabilitation Educators) competencies. This is a fun and interactive training that is offered once a month and teaches job coaching fundamentals for the workplace. This training is ideal for anyone who provides coaching support for youth or adults in the community. Classes...
Communicating & Documenting with Clarity - August
Mon, 08/20/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
This training provides guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias.  Learners will uncover the three components of neutral communication (language, thinking and writing) as well as explore “I VS You” statements.
Performance Management & Evaluation - August
Mon, 08/20/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Employees don’t always do what we want. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructions and procrastinate.  You need to figure out why an employee isn’t meeting expectations and put a plan in place to course correct the problem.  Knowing the performance management cycle, goal setting, and...
Using Labor Market Information to Find Jobs - August
Thu, 08/23/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Participants will learn to use LMI to find work experiences and job placement opportunities. Learners will discover LMI tools to help them talk the lingo of the employer and determine the knowledge, skills and abilities needed to be successful in the job.
How to Develop a Job Using Customized Employment - August
Thu, 08/23/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn how to create networks, engage with employers, use LMI to create opportunities, make the business case, engage in job creation and negotiate a created job.
Communicating & Documenting with Clarity
Tue, 08/28/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
This training provides guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias. Learners will uncover the three components of neutral communication (langusge, thinking and writing) as well as explore "I vs You statements."
How to Handle Difficult People for Supervisors
Tue, 08/28/2018 - 11:30am to 1:30pm
Upcoming training
Training topic: Professional Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people and their characteristics, why they do what they do and strategies to manage their behavior. 
Job Development and Retention Nuts & Bolts - August
Tue, 08/28/2018 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long-term employer relationship strategy, discover networking and other resources for job leads, understand the difference between job placement, job development, job creation, job carving and job sharing, and learn retention strategies to be sure the job sticks! 
Surviving Change
Tue, 09/04/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
It is often said "the only constant is change" yet the notion of organizational change often results in stress, mistrust and dread. Let's face it, the global economy and contemporary labor market are changing at record speed and the reality is that if we are to stay relevant, then change is inevitable. Learners will understand why change is...
Team Building For Supervisors
Tue, 09/04/2018 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict, encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personality types impact team position and...
Employment Specialist Training
Wed, 09/05/2018 - 9:00am to Wed, 10/17/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Employment Specialist Training is based on the ACRE competencies which are the evidence based competencies that an Employment Specialist should possess in order to perform quality supported employment services. The training includes  seven (7) days of classroom instruction, structured performance employment related activities (field work) and ongoing monitoring of the field work assignments by the participant's employment supervisor,...
Practical Supervisory Tools & Tips
Thu, 09/06/2018 - 9:00am to 1:00pm
Upcoming training
Training topic: Workforce Development
This training is designed to focus on the supervisory training and development needs of human services, behavioral health and educational professionals. Learners will dig into common issues faced by supervisors, whether new to the role or a seasoned supervisor and learn strategies and skills to mazimize performance and minimize problems. Lesson #1: Buddy To Boss Making the transition...
Performance Management & Performance Evaluations
Fri, 09/07/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Employees don't always do what they are suppose to do. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructios and procrastinate. A supervisor needs to determine why an employee isn't meeting performance expectations and put a plan in place to course correct the problem. Knowing the performance management...
How To Handle Difficult People
Mon, 09/10/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people in the workplace and their personality characteristics, why they do what they do and strategies to manage their behavior. 
Job Coach Training
Tue, 09/11/2018 - 9:00am to Tue, 09/25/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training curriculum is based on the Association of Community Rehabilitation Educators (ACRE) core competencies and evidence based competencies. This is a fun and interactive three (3) day training that teaches the fundamentals of the workplace and emphasizes the importance of coaching with a person centered, fully inclusive lens.  This training is ideal for anyone who provides coaching supports for...
Vocational Supports for Individuals with Asperger's Syndrome
Thu, 09/13/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Asperger's Syndrome is a recently recognized neurobiological disorder. People with Asperger's Syndrome have a hard time understanding and responding to social cues. They make blunt or inappropriate comments, alienate colleagues with quirky behavior about areas of personal interests. Learners will be able to identify strategeis to assist individuals with AS in understanding and handling the nuances of routine...
Managing Challenging Behaviors Associated with Autism Spectrum Disorder
Thu, 09/13/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Behavior is a form of communication and many individuals with Autism Spectrum Disorder express  their needs, wants or concerns through behaviors, rather than words. Core features of autism are identified by qualitative impairments in areas of social interaction and communication in which difficulties can lead to feelings of frustration, confusion, anxiety or lack of self-control, resulting in behavioral...
Mental Health Challenges & Work: Overcoming Barriers to Employment
Mon, 09/17/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most people with mental health challenges do not work, despite self-reports of work being a very important goal in recovery. With appropriate supports, individuals with health health diagnoses are able to include work within their recovery; achieve self-efficiency and have the opportunity to live as independently as possible within their communities. This training will allow learners to identify...
Job Development & Retention: Nuts & Bolts
Thu, 09/20/2018 - 9:00am to 12:30pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long term employer relationship strategy, discover networking and other resources for job leads, understand the difference between job development, job placement, job creation, job carving, job sharing and learn retention strategies to be sure the job sticks!
Resume Basics: Writing A Results Oriented Resume
Mon, 09/24/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
In the world of job hunting and resume writing, some things have changed and others have remained the same. It is important to create a document that is clear, accurate articulate and easy to read. It is critical that job seekers highlight their experience and accomplishments in a way that is relevant to the employer. A quality resume...
Using Labor Market To Find Jobs
Mon, 09/24/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn to use Labor Market information (LMI) to find work experiences and placement opportunities. Learners will discover LMI tools to help them "speak the lingo" of the employer and determine the knowledge, skills and abilities needed to be successful in the job. 
Communicating & Documenting with Clarity
Thu, 09/27/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
This training provided guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias. Learners will cover the three components of neutral communication(language, thinking and writing) as well as, to explore "I vsYou" statements and their impact on effective communication.
Surviving Change
Thu, 10/04/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
It is often said "the only constant is change" yet the notion of organizational change often results in stress, mistrust and dread. Let's face it, the global economy and contemporary labor market are changing at record speed and the reality is that if we are to stay relevant, then change is inevitable. Learners will understand why change is...
Team Building For Supervisors
Thu, 10/04/2018 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict, encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personality types impact team position and...
Job Coach Training
Thu, 10/11/2018 - 9:00am to Thu, 10/25/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training curriculum is based on the Association of Community Rehabilitation Educators (ACRE) core competencies and evidence based competencies. This is a fun and interactive three (3) day training that teaches the fundamentals of the workplace and emphasizes the importance of coaching with a person centered, fully inclusive lens.  This training is ideal for anyone who provides coaching supports for...
Performance Management & Performance Evaluations
Fri, 10/12/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Employees don't always do what they are suppose to do. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructios and procrastinate. A supervisor needs to determine why an employee isn't meeting performance expectations and put a plan in place to course correct the problem. Knowing the performance management...
Job Development Training
Mon, 10/15/2018 - 9:00am to Mon, 10/29/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Development Training teaches job development, as well as, business development strategies to increase successful employment outcomes for individuals with disabilities and other barriers to employment. The training is build on the Association of Community Rehabilitation Educators (ACRE) core competencies and evidence based employment practices. The training is ideal for anyone who is a business developer, job developer,...
How To Handle Difficult People
Tue, 10/16/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people in the workplace and their personality characteristics, why they do what they do and strategies to manage their behavior. 
Mental Health Challenges & Work; Overcoming Barriers to Employment
Tue, 10/16/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Most people with mental health challenges do not work, despite self-reports of work being a very important goal in recovery. With the appropriate supports, individuals with mental health diagnoses are able to include work within their recovery; achieve self-suffciency and have the opportunity to live as independently as possible within their communities. This training will allow learners to...
Vocational Supports for Individuals with Asperger's Syndrome
Fri, 10/19/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Asperger's Syndrome is a recently recognized neurobiological disorder. People with AS have a hard time understanding and responding  to social cues. They may make blunt or inappropriate comments and alienate colleagues with quirky behavior about areas of personal interests. Learners will be able to identify strategies to assist individuals with AS in understanding and handling the nuances of...
Managing Challenging Behaviors Associated with Autism Spectrum Disorder
Fri, 10/19/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Behavior is a form of communication and many individuals with Autism Spectrum Disorder express  their needs, wants or concerns through behaviors, rather than words. Core features of autism are identified by qualitative impairments in areas of social interaction and communication in which difficulties can lead to feelings of frustration, confusion, anxiety or lack of self-control, resulting in behavioral...
Resume Basics: Writing A Results Oriented Resume
Tue, 10/23/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
In the world of job hunting and resume writing, some things have changed and others have remained the same. It is important to create a document that is clear, accurate articulate and easy to read. It is critical that job seekers highlight their experience and accomplishments in a way that is relevant to the employer. A quality resume...
Using Labor Market To Find Jobs
Tue, 10/23/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn to use Labor Market information (LMI) to find work experiences and placement opportunities. Learners will discover LMI tools to help them "speak the lingo" of the employer and determine the knowledge, skills and abilities needed to be successful in the job. 
Supervisory Styles & When to Use Them
Wed, 10/24/2018 - 9:00am to 1:00pm
Upcoming training
Training topic: Workforce Development
"great leaders choose their leadership style like a golpher chooses his or her club-with a calculated analysiis of the matter at hand, the end goal and the best tool for the job." -Robyn Benincasa Too often new managers apply a "one size fits all" approach to managing members of the team. Humans are not all motivated, inspired, encouraged...
Job Coach Training
Fri, 11/02/2018 - 9:00am to Fri, 11/16/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training curriculum is based on the Association of Community Rehabilitation Educators (ACRE) core competencies and evidence based competencies. This is a fun and interactive three (3) day training that teaches the fundamentals of the workplace and emphasizes the importance of coaching with a person centered, fully inclusive lens.  This training is ideal for anyone who provides coaching supports for...
Performance Management & Performance Evaluations
Tue, 11/06/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Employees don't always do what they are suppose to do. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructios and procrastinate. A supervisor needs to determine why an employee isn't meeting performance expectations and put a plan in place to course correct the problem. Knowing the performance management...
How To Handle Difficult People
Tue, 11/06/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people in the workplace and their personality characteristics, why they do what they do and strategies to manage their behavior. 
Employment Specialist Training
Wed, 11/07/2018 - 9:00am to Wed, 12/19/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Employment Specialist Training is based on the ACRE competencies which are the evidence based competencies that an Employment Specialist should possess in order to perform quality supported employment services. The training includes  seven (7) days of classroom instruction, structured performance employment related activities (field work) and ongoing monitoring of the field work assignments by the participant's employment supervisor,...
Vocational Supports for Individuals with Asperger's Syndrome
Thu, 11/08/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Asperger's Syndrome is a recently recognized neurobiological disorder. People with AS have a hard time understanding and responding  to social cues. They may make blunt or inappropriate comments and alienate colleagues with quirky behavior about areas of personal interests. Learners will be able to identify strategies to assist individuals with AS in understanding and handling the nuances of...
Managing Challenging Behaviors Associated with Autism Spectrum Disorder
Thu, 11/08/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Behavior is a form of communication and many individuals with Autism Spectrum Disorder express  their needs, wants or concerns through behaviors, rather than words. Core features of autism are identified by qualitative impairments in areas of social interaction and communication in which difficulties can lead to feelings of frustration, confusion, anxiety or lack of self-control, resulting in behavioral...
Surviving Change
Tue, 11/13/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
It is often said "the only constant is change" yet the notion of organizational change often results in stress, mistrust and dread. Let's face it, the global economy and contemporary labor market are changing at record speed and the reality is that if we are to stay relevant, then change is inevitable. Learners will understand why change is...
Team Building For Supervisors
Tue, 11/13/2018 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict, encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personality types impact team position and...
Resume Basics: Writing A Results Oriented Resume
Thu, 11/15/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
In the world of job hunting and resume writing, some things have changed and others have remained the same. It is important to create a document that is clear, accurate articulate and easy to read. It is critical that job seekers highlight their experience and accomplishments in a way that is relevant to the employer. A quality resume...
Job Development & Retention: Nuts & Bolts
Thu, 11/15/2018 - 12:00pm to 3:30pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long term employer relationship strategy, discover networking and other resources for job leads, understand the difference between job development, job placement, job creation, job carving, job sharing and learn retention strategies to be sure the job sticks!
Supervisory Styles & When to Use Them
Mon, 11/19/2018 - 9:00am to 1:00pm
Upcoming training
Training topic: Workforce Development
"great leaders choose their leadership style like a golpher chooses his or her club-with a calculated analysiis of the matter at hand, the end goal and the best tool for the job." -Robyn Benincasa Too often new managers apply a "one size fits all" approach to managing members of the team. Humans are not all motivated, inspired, encouraged...
Mental Health Challenges & Work; Overcoming Barriers to Employment
Tue, 11/20/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most people with mental health challenges do not work, despite self-reports of work being a very important goal in recovery. With the appropriate supports, individuals with mental health diagnoses are able to include work within their recovery; achieve self-suffciency and have the opportunity to live as independently as possible within their communities. This training will allow learners to...
Using Labor Market To Find Jobs
Mon, 11/26/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Participants will learn to use Labor Market information (LMI) to find work experiences and placement opportunities. Learners will discover LMI tools to help them "speak the lingo" of the employer and determine the knowledge, skills and abilities needed to be successful in the job. 
Communicating & Documenting with Clarity
Mon, 11/26/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
This training provided guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias. Learners will cover the three components of neutral communication(language, thinking and writing) as well as, to explore "I vsYou" statements and their impact on effective communication.
Job Coach Training
Mon, 12/03/2018 - 9:00am to Mon, 12/17/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training curriculum is based on the Association of Community Rehabilitation Educators (ACRE) core competencies and evidence based competencies. This is a fun and interactive three (3) day training that teaches the fundamentals of the workplace and emphasizes the importance of coaching with a person centered, fully inclusive lens.  This training is ideal for anyone who provides coaching supports for...
Job Development Training
Tue, 12/04/2018 - 9:00am to Tue, 12/18/2018 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Development Training teaches job development, as well as, business development strategies to increase successful employment outcomes for individuals with disabilities and other barriers to employment. The training is build on the Association of Community Rehabilitation Educators (ACRE) core competencies and evidence based employment practices. The training is ideal for anyone who is a business developer, job developer,...
Vocational Supports for Individuals with Asperger's Syndrome
Thu, 12/06/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Asperger's Syndrome is a recently recognized neurobiological disorder. People with AS have a hard time understanding and responding  to social cues. They may make blunt or inappropriate comments and alienate colleagues with quirky behavior about areas of personal interests. Learners will be able to identify strategies to assist individuals with AS in understanding and handling the nuances of...
Managing Challenging Behaviors Associated with Autism Spectrum Disorder
Thu, 12/06/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Behavior is a form of communication and many individuals with Autism Spectrum Disorder express  their needs, wants or concerns through behaviors, rather than words. Core features of autism are identified by qualitative impairments in areas of social interaction and communication in which difficulties can lead to feelings of frustration, confusion, anxiety or lack of self-control, resulting in behavioral...
Practical Supervisory Tools & Tips
Fri, 12/07/2018 - 9:00am to 1:00pm
Upcoming training
Training topic: Workforce Development
This training is designed to focus on the supervisory training and development needs of human services, behavioral health and educational professionals. Learners will dig into common issues faced by supervisors, whether new to the role or a seasoned supervisor and learn strategies and skills to mazimize performance and minimize problems. Lesson #1: Buddy To Boss Making the transition...
How To Handle Difficult People
Thu, 12/13/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people in the workplace and their personality characteristics, why they do what they do and strategies to manage their behavior. 
Performance Management & Performance Evaluations
Thu, 12/13/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Employees don't always do what they are suppose to do. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructios and procrastinate. A supervisor needs to determine why an employee isn't meeting performance expectations and put a plan in place to course correct the problem. Knowing the performance management...
Mental Health Challenges & Work; Overcoming Barriers to Employment
Fri, 12/14/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most people with mental health challenges do not work, despite self-reports of work being a very important goal in recovery. With the appropriate supports, individuals with mental health diagnoses are able to include work within their recovery; achieve self-suffciency and have the opportunity to live as independently as possible within their communities. This training will allow learners to...
Resume Basics: Writing A Results Oriented Resume
Fri, 12/14/2018 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
In the world of job hunting and resume writing, some things have changed and others have remained the same. It is important to create a document that is clear, accurate articulate and easy to read. It is critical that job seekers highlight their experience and accomplishments in a way that is relevant to the employer. A quality resume...
Surviving Change
Thu, 12/20/2018 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
It is often said "the only constant is change" yet the notion of organizational change often results in stress, mistrust and dread. Let's face it, the global economy and contemporary labor market are changing at record speed and the reality is that if we are to stay relevant, then change is inevitable. Learners will understand why change is...
Team Building For Supervisors
Thu, 12/20/2018 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict, encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personality types impact team position and...