Practice Improvement Institute

Expanding on our work, over the course of the next year the NCISI will host a series of webinars and events on key topics related to full community inclusion for people with developmental/intellectual disabilities.  

Some of the webinar topics to be presented include:

  • Person-Centered Thinking Through an Evidence-Based Lens
  • Person-Centered Planning — The “How Tos”
  • Driving an Organizational Culture of Person-Centered Practice
  • Innovation in Youth Transition Practices: Preparing for Employment and College success
  • Looking at Our Values and Beliefs About Those We Serve
  • The Emerging Face of Family Advocacy
  • Business Development: Smart Strategies to Engage Businesses As Partners
  • Rapid Job Placement: Moving Quickly from Job Identification to Job Placement
  • Career Ladders: A Job is Just the Beginning
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Upcoming Trainings

Supervisory Styles & When to Use Them - January
Fri, 01/18/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
"Great leaders choose their leadership style like a golfer chooses his/her club-with a calculated analysis of the matter at hand, the end goal and the best tool for the job."-Robyn Benincasa Too often new managers apply a "one size fits all" approach to managing members of their team. Because we are all humans, it doesn't mean we are...
Customized Employment-January
Mon, 01/21/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn how to create community networks, engage with employers, use Labor Market Information (LMI) to create employment opportunities, make business proposals, engage in job creation, job carving and authentic "customized employment" opportunities. 
Vocational Supports for Individuals with Asperger's Syndrome-January
Mon, 01/28/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Asperger's Syndrome is a recently recognized neurobiological disorder. People with AS experience difficuly understanding social cues. They make blunt or inappropriate comments, and have the potential to alienate colleagues with quirky behavior about areas of personal interests. Learners will be able to identify strategies to assist individuals with AS in understanding and handling the nuances of routine workplace...
Best Practices for Adults Aging with I/DD - January
Mon, 01/28/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
It is projected that by 2030 there will be 1.4 million older adults with intellectual and developmental disabilities (I/DD) in the United States. Individuals with I/DD are more likely to develop Dementia and Alzheimer's ahead of their non-disabled peers and the onset of the related issues overall can certainly impact life in the community and the ability to...
Practical Supervisory Tools & Tips - January
Tue, 01/29/2019 - 9:00am to 1:00pm
Upcoming training
Training topic: Workforce Development
This training is designed to focus on the supervisory training and development needs of human services, behavioral health and educational professionals. Learners will dig into common issues faced by supervisors, whether new to their role or a seasoned supervisor and learn strategies and skills to maximize performance and minimize problems.  Lesson #1: Buddy To Boss Making the...
Youth in Distress: Anxiety & Depression - Healthy Strategies to Assist Youth in Managing Their Symptoms and Live A Happier Life - January
Thu, 01/31/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Professional Development
Being a teenager and young adult is difficult enough without the struggles of anxiety and depression getting in the way of youth being able to meet their goals and live a healthy life. Participants will learn strategies to assist youth in the process of taking control of their symptoms, build healthy coping skills and feel empowered to live...
Supervisory Styles & When to Use Them - February
Fri, 02/01/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
"Great leaders choose their leadership style like a golfer chooses his/her club-with a calculated analysis of the matter at hand, the end goal and the best tool for the job."-Robyn Benincasa Too often new managers apply a "one size fits all" approach to managing members of their team. Because we are all humans, it doesn't mean we are...
Self-care for Educators and Human Service Professionals: Recharge & Cultivate a New You - February
Mon, 02/04/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
The health of your body, mind and spirit are essential to  safe guarding your well-being. It is about being as kind to yourself as you would be to others. Self-care involves taking care of yourself both within the context of your work relationships and in your life outside of work. Educators, counselors, social workers and human service professionals...
Job Coach Training - February
Tue, 02/05/2019 - 9:00am to Tue, 02/19/2019 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training is based on the Association of Community Educators (ACRE) evidence-based core competencies.This is a fun and interactive three day training that teaches the fundamentals of job coaching individuals with disabilities in the contemporary labor market. The training is ideal for anyone who provides job coaching supports to youth and adults with disabilities. The 21...
Managing Challenging Behaviors Associated With Autism Spectrum Disorder - February
Thu, 02/07/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Behavior is a form of communication and many individuals on the Autism Spectrum express their needs, wants or concerns through behaviors rather than words. Core features of Autism are identified by qualitative impairments in areas of social interaction and communication in which difficulties can lead to feelings of frustration, confusion, anxiety or lack of self-control, resulting in behavioral...
Code of Professional Ethics for Vocational Rehabilitation Counselors - February
Fri, 02/08/2019 - 9:00am to 4:00pm
Upcoming training
Training topic: Professional Development
Vocational Rehabilitation Counselors provide services within the scope of practice for rehabilitation counseling. They demonstrate beliefs, attitudes, knowledge and skills to provide competent counseling services and to work collaboratively with diverse groups of individuals, including clients, programs, institutions, employers and service delivery systems.  They alos provide both direct (e.g. counseling) and indirect( e.g. case review, feasibility evaluation) services....
Digging Into Discovery - February
Mon, 02/11/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Join us as we explore the nuts and bolts of the discovery process. Learners will engage in discovery through person centered thinking and learn about neighborhood mapping, networking, informational interviewing, job shadowing, job search planning and family engagement. 
Customized Employment - February
Mon, 02/11/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn how to create community networks, engage with employers, use Labor Market Information (LMI) to create employment opportunities, make business proposals, engage in job creation, job carving and authentic "customized employment" opportnities. 
Youth Mental Health: Signs of Suffering and Understanding Common Mental Health Conditions - February
Thu, 02/14/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
Nearly one in every five people, or 42.5 million American adults, has a diagnosable mental health condition; half of all lifetime cases of mental disorders begin by age 14. Not every young person in psychological distress has a mental disorder however, every young person will fall along a continuum of good mental health and mental illness. The more...
Youth in Distress: Anxiety & Depression - Healthy Strategies to Assist Youth in Managing Their Symptoms and Live A Happier Life - February
Thu, 02/14/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Professional Development
Being a teenager and young adult is difficult enough without the struggles of anxiety and depression getting in the way of youth being able to meet their goals and live a healthy life. participants will learn strategies to assist youth in the process of taking control of their symptoms, build healthy coping skills and feel empowered to live...
Performance Management & Performance Evaluations - February
Fri, 02/15/2019 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Employees don't always do what they are suppose to do. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructions and procrastinate. You need to figure out why an employee isn't meeting expectations and put a plan in place to course correct the problem. Knowing the performance management cycle,...
Practical Supervisory Tools & Tips - February
Fri, 02/22/2019 - 12:00pm to 4:00pm
Upcoming training
Training topic: Workforce Development
This training is designed to focus on the supervisory training and development needs of human services, behavioral health and educational professionals. Learners will dig into common issues faced by supervisors, whether new to their role or a seasoned supervisor and learn strategies and skills to maximize performance and minimize problems.  Lesson #1: Buddy To Boss Making the...
Team Building For Supervisors - February
Tue, 02/26/2019 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict ,encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personality types impact team position...
Mental Health Challenges & Work: Overcoming Barriers to Employment - March
Fri, 03/01/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most people with mental health challenges do not work despite self-reports of work being a very important goal in recovery. With appropriate supports, individuals with mental health diagnoses are able to include work within their recovery, achieve self-sufficiency and have the opportunity to live as independently as possible within their communities. This training will allow learners to identify...
Vocational Supports for Individuals with Asperger's Syndrome - March
Fri, 03/01/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Asperger's Syndrome is a recently recognized neurobiological disorder. People with AS experience difficuly understanding social cues. They make blunt or inappropriate comments, and have the potential to alienate colleagues with quirky behavior about areas of personal interests. Learners will be able to identify strategies to assist individuals with AS in understanding and handling the nuances of routine workplace...
Job Coach Training - March
Mon, 03/04/2019 - 9:00am to Mon, 03/18/2019 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training is based on the Association of Community Educators' (ACRE) evidence based core competencies. This is a fun and interactive three day training that teaches the fundamentals of job coaching individuals with disabilities in the contemporary labor market. The training is ideal for anyone who provides job coaching supports for youth and adults with disabilities.The...
Communicating & Documenting with Clarity - March
Tue, 03/05/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
This training provides guidance and instruction on the appropriate ways to convey observations, document events and write case notes without bias. Learners will cover the three components of neutral communication (language, thinking & writing) as well as, to explore I vs. You statements and their impact on effective communication.
Employment Specialist Training - March through May
Wed, 03/06/2019 - 9:00am to Wed, 05/01/2019 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Employment Specialist Training is based on the ACRE competencies, which are evidence based competencies that an Employment Specialist should possess in order to perform quality supported employment services.This training includes 7 days of classroom instruction, structured employment activities (field work) and iongoing monitoring of each learner's benchmarks in order to improve the practical application of knowledge acquired...
Practical Supervisory Tools & Tips - March
Fri, 03/08/2019 - 9:00am to 1:00pm
Upcoming training
Training topic: Workforce Development
This training is designed to focus on the supervisory training and development needs of human services, behavioral health and educational professionals. Learners will dig into common issues faced by supervisors, whether new to their role or a seasoned supervisor and learn strategies and skills to maximize performance and minimize problems.  Lesson #1: Buddy To Boss Making the...
Code of Professional Ethics for Vocational Rehabilitation Counselors - March
Tue, 03/12/2019 - 9:00am to 4:00pm
Upcoming training
Training topic: Professional Development
Vocational Rehabilitation Counselors provide services within the scope of practice for rehabilitation counseling. They demonstrate beliefs, attitudes, knowledge and skills to provide competent counseling services and to work collaboratively with diverse groups of individuals, including clients, programs, institutions, employers and service delivery systems, as well as, provide both direct (e.g. counseling) and indirect (e.g. case review, feasibility evaluation)...
Surviving Change - March
Fri, 03/15/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
It is often said that "the only thing constant is change" yet the notion of change oftern results in stress, mistrust and dread. Learners will understand the change process, understand the reasons behind change, why people resist change and the tools to use to survive and thrive with the change. 
Using Labor Market To Find Jobs - March
Fri, 03/15/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn to use Labor Market Information (LMI) to find work experiences and placement opportunities. Learners will discover LMI tools to help them speak the language of the employer and determine the knowledge, skills and abilities needed to be successful in the job.
Youth Mental Health: Signs of Suffering - Understanding Common Mental Health Conditions - March
Fri, 03/22/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
Nearly one in every five people, or 42.5 million American adults, has a diagnosable mental health condition; half of all lifetime cases of mental disorders begin by age 14. Not every young person in psychological distress has a mental disorder;however, every young person will fall along a continuum of good mental health and mental illness. The more knowledgeable...
Youth in Distress: Anxiety & Depression - Healthy Strategies to assist youth in managing Their Symptoms and Live A Happier Life - March
Fri, 03/22/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Professional Development
Being a teenager and young adult is difficult enough without the struggles of anxiety and depression getting in the way of youth being able to meet their goals and live a healthy life. participants will learn strategies to assist youth in the process of taking control of their symptoms, build healthy coping skills and feel empowered to live...
Best Practices for Adults Aging with I/DD - March
Tue, 03/26/2019 - 1:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
It is projected that by 2030 there will be 1.4 million older adults with intellectual and developmental disabilities (I/DD) in the United States. Individuals with I/DD are more likely to develop Dementia and Alzheimer's ahead of their non-disabled peers and the onset of the related issues overall can certainly impact life in the community and the ability to...
How To Handle Difficult People - March
Thu, 03/28/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people and their personality characteristics, why they do what they do and strategies to manage their behavior.
Team Building For Supervisors - March
Thu, 03/28/2019 - 12:00pm to 3:00pm
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict ,encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personality types impact team position...
Managing Challenging Behaviors Associated With Autism Spectrum Disorder - April
Tue, 04/02/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Behavior is a form of communication and many individuals on the Autism Spectrum express their needs, wants or concerns through behaviors rather than words. Core features of Autism are identified by qualitative impairments in areas of social interaction and communication in which difficulties can lead to feelings of frustration, confusion, anxiety or lack of self-control, resulting in behavioral...
Code of Professional Ethics for Vocational Rehabilitation Counselors - April
Thu, 04/04/2019 - 9:00am to 4:00pm
Upcoming training
Training topic: Professional Development
Vocational Rehabilitation Counselors provide services within the scope of practice for rehabilitation counseling. They demonstrate beliefs, attitudes, knowledge and skills to provide competent counseling services and to work collaboratively with diverse groups of individuals, including clients, programs, institutions, employers and service delivery systems, as well as, provide both direct (e.g. counseling) and indirect(e.g. case review, feasibility evaluation) services....
Job Coach Training - April
Fri, 04/05/2019 - 9:00am to Fri, 04/19/2019 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training is based on the Association of Community Educators' (ACRE) evidence based core competencies. This is a fun and interactive three day training that teaches the fundamentals of job coaching individuals with disabilities in the competitive labor market. The training is ideal for anyone who provides job coaching supports for youth and adults.The 21 hour...
Vocational Supports for Individuals with Asperger's Syndrome - April
Tue, 04/09/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Asperger's Syndrome is a recently recognized neurobiological disorder. People with AS experience difficuly understanding social cues. They make blunt or inappropriate comments, and have the potential to alienate colleagues with quirky behavior about areas of personal interests. Learners will be able to identify strategies to assist individuals with AS in understanding and handling the nuances of routine workplace...
Communicating & Documenting with Clarity - April
Mon, 04/15/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
This training provides guidance and instruction on the appropriate ways to convey observations, document events and write case notes without bias. Learners will cover the three components of neutral communication (language, thinking & writing) as well as, to explore I vs. You statements and their impact on effective communication.
Surviving Change - April
Tue, 04/16/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
It is often said that "the only thing constant is change" yet the notion of change oftern results in stress, mistrust and dread. Learners will understand the change process, understand the reasons behind change, why people resist change and the tools to use to survive and thrive with the change. 
How To Handle Difficult People - April
Tue, 04/16/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Difficult people are disruptive to the workplace and managing them is tough if you don't understand what is behind their behavior. Learners will discover the common types of difficult people and their personality characteristics, why they do what they do and strategies to manage their behavior.
Digging Into Discovery - April
Thu, 04/18/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Join us as we explore the nuts and bolts of the discovery process. Learners will engage in discovery through person centered thinking and learn about neighborhood mapping, networking, informational interviewing, job shadowing, job search planning and family engagement. 
Customized Employment - April
Thu, 04/18/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
Participants will learn how to create community networks, engage with employers, use Labor Market Information (LMI) to create employment opportunities, make business proposals, engage in job creation, job carving and authentic "customized employment" opportnities. 
Team Building For Supervisors - April
Mon, 04/22/2019 - 9:00am to 12:00pm
Upcoming training
Training topic: Workforce Development
Most managers are met with eye rolls when they suggest "team building" but it can be one of the most important things you can do. It builds trust, mitigates conflict ,encourages communication and increases collaboration. Learners will discover the effective features of a team, review team dynamics and team roles and determine how personality types impact team position...
Mental Health Challenges & Work: Overcoming Barriers to Employment - April
Fri, 04/26/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
Most people with mental health challenges do not work , despite self-reports of work being a very important goal in recovery. With appropriate supports, individuals with mental health diagnoses are able to include work within their recovery; achieve self-sufficiency and have the opportunity to live as independently as possible within their communities. This training will allow learners to...
Resume Basics: Writing A Results Oriented Resume - April
Tue, 04/30/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Workforce Development
In the world of job hunting and resume writing some things have changed and others have remained the same.It is important to create a document that is clear, accurate, articulate and easy to read. It is critical that job seekers highlight their experience and accomplishments in a way that is relevant to the prospective employer.A quality resume is...
Performance Management & Performance Evaluations - May
Thu, 05/02/2019 - 9:00am to 12:00pm
Upcoming training
Training topic: Workforce Development
Employees don't always do what they are suppose to do. On one hand they act like competent employees and on the other hand they miss deadlines, wait for instructions and procrastinate. You need to figure out why an employee isn't meeting expectations and put a plan in place to course correct the problem. Knowing the performance management cycle,...
Supervisory Styles & When to Use Them - May
Thu, 05/02/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
"Great leaders choose their leadership style like a golfer chooses his/her club-with a calculated analysis of the matter at hand, the end goal and the best tool for the job."-Robyn Benincasa Too often new managers apply a "one size fits all" approach to managing members of their team. Because we are all humans, it doesn't mean we are...
Job Coach Training - May
Tue, 05/07/2019 - 9:00am to Tue, 05/21/2019 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training is based on the Association of Community Educators' (ACRE) evidence based core competencies. This is a fun and interactive three day training that teaches the fundamentals of job coaching individuals with disabilities in the competitive labor market. The training is ideal for anyone who provides job coaching supports for youth and adults.The 21 hour...
Employment Specialist Training - May through June
Wed, 05/08/2019 - 9:00am to Wed, 06/26/2019 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Employment Specialist Training is based on the ACRE competencies which are evidence based competencies that an Employment Specialist should possess in order to perform quality supported employment services.This training includes 7 days of classroom instruction, structured employment activities (field work) and iongoing monitoring of each learner's benchmarks in order to improve the practical application of knowledge acquired...
Job Development & Retention: Nuts & Bolts-May
Thu, 05/09/2019 - 9:00am to 12:30pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long term employer relationship strategy, discover networking and other resources for job leads, understand the difference between job development and job placement, job creation, job carving and  job sharing . In addition, learn retention strategies to be sure the job sticks!
Code of Professional Ethics for Vocational Rehabilitation Counselors - May
Fri, 05/17/2019 - 9:00am to 4:00pm
Upcoming training
Training topic: Professional Development
Vocational Rehabilitation Counselors provide services within the scope of practice for rehabilitation counseling. They demonstrate beliefs, attitudes, knowledge and skills to provide competent counseling services and to work collaboratively with diverse groups of individuals, including clients, programs, institutions, employers and service delivery systems, as well as, provide both direct (e.g. counseling) and indirect(e.g. case review, feasibility evaluation) services....
Self-care for Educators & Human Service Professionals: Recharge & Cultivate a New You - June
Mon, 06/03/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
The health of your body, mind and spirit are essential to safe guarding your well-being. It's about being as kind to yourself as you would be to others. Self-care involves taking care of yourself both within the context of your work relationships and in your life outside of work. educators, counselors, social workers and human service professionals really...
Job Coach Training - June
Thu, 06/06/2019 - 9:00am to Thu, 06/20/2019 - 4:00pm
Upcoming training
Training topic: Workforce Development
The Job Coach Training is based on the Association of Community Educators' (ACRE) evidence based core competencies. This is a fun and interactive three day training that teaches the fundamentals of job coaching individuals with disabilities in the competitive labor market. The training is ideal for anyone who provides job coaching supports for youth and adults.The 21 hour...
Youth Mental Health: Signs of Suffering - Understanding Common Mental Health Conditions in Youth - June
Fri, 06/07/2019 - 9:00am to 11:00am
Upcoming training
Training topic: Professional Development
Nearly one in every five people, or 42.5 million American adults, has a diagnosable mental health condition; half of all lifetime cases of mental disorders begin by age 14. Not every young person in psychological distress has a mental disorder however, every young person will fall along a continuum of good mental health and mental illness. The more...
Youth in Distress: Anxiety & Depression - Healthy Strategies to Assist Youth in Managing Their Symptoms and Live A Happier Life - June
Fri, 06/07/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Professional Development
Being a teenager and young adult is difficult enough without the struggles of anxiety and depression getting in the way of youth being able to meet their goals and live a healthy life. participants will learn strategies to assist youth in the process of taking control of their symptoms, build healthy coping skills and feel empowered to live...
Job Development & Retention: Nuts & Bolts - June
Fri, 06/21/2019 - 9:00am to 12:30pm
Upcoming training
Training topic: Workforce Development
Learners will develop the skills to use business development as a long term employer relationship strategy, discover networking and other resources for job leads.  They will understand the difference between job development and job placement, job creation, job carving and  job sharing . Also, learners will develop retention strategies to be sure the job sticks!
Resume Basics: Writing A Results Oriented Resume - June
Fri, 06/28/2019 - 12:00pm to 2:00pm
Upcoming training
Training topic: Workforce Development
In the world of job hunting and resume writing some things have changed and others have remained the same. It is important to create a document that is clear, accurate, articulate and easy to read. It is critical that job seekers highlight their experience and accomplishments in a way that is relevant to the prospective employer. A quality...