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Practical Supervisory Tools & Tips - March

Training type: Community Based Training
Training topic: Workforce Development
Date and time: Fri, 03/08/2019 - 9:00am to 1:00pm
Location: 200 Metro Center Blvd. Unit #5 Warwick, RI 02886

This training is designed to focus on the supervisory training and development needs of human services, behavioral health and educational professionals. Learners will dig into common issues faced by supervisors, whether new to their role or a seasoned supervisor and learn strategies and skills to maximize performance and minimize problems. 

Lesson #1: Buddy To Boss

  • Making the transition from individual contributor to manager
  • What employees want and expect from you (roles & expectations)
  • Explore difference leadership styles

Lesson #2: Coaching and Feedback Skills

  • How to develop, coach and train your employees 
  • When to inspire, motivate, support and provide meaningful recognition

Lesson #3: Conflict Management & Conflict Resolution

  • Know your conflict management styles
  • Develop the right conflict management approach for each situation
  • Construct resolution strategies
  • Understand and minimize the nature of conflict

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