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Communicating & Documenting with Clarity-September

Training type: Community Based Training
Training topic: Workforce Development
Date and time: Thu, 09/27/2018 - 9:00am to 11:00am
Location: 200 Metro Center Blvd. Unit #5 Warwick, RI 02886
Description:

This training provided guidance and instruction on the appropriate way to convey observations, document events and write case notes without bias. Learners will cover the three components of neutral communication(language, thinking and writing) as well as, to explore "I vsYou" statements and their impact on effective communication.

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