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Practical Supervisory Tips & Tools for Human Services Professionals

Training type: Community Based Training
Training topic: Workforce Development
Date and time: Mon, 06/11/2018 - 9:00am to 12:00pm
Location: NCISI, 200 Metro Center Blvd, #5, Warwick, RI
Description:

We are pleased to launch a session designed to focus on the supervisory training and development needs of vocational rehabilitation and human services professionals.  Join us as we dig into common everyday issues faced by supervisors, whether new to their role or a seasoned supervisor, and learn strategies and skills to maximize performance and minimize problems.

Practical Supervisory Tactics & Tools Training

Lesson #1 | From Buddy to Boss

  • Making the transition from individual contributor to manager
  • What employees want and expect from you – roles and expectations
  • The difference between being a manager and a leader
  • Explore, and learn how to use, different leadership styles

Lesson #2 | Coaching & Feedback Skills

  • Learn how to develop others
  • When to inspire, motivate, support and provide meaningful recognition (non-technical)
  • Develop, coach, and train your employees (technical skills)

Lesson #3 | Conflict Management and Resolution

  • Know your conflict handling styles
  • Develop the right conflict approach for each situation
  • Resolution strategies
  • Understand and minimize the nature and cause of conflict
  • Learn how to deal with difficult people

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